My account William Finnigan is my main account and fb has taken the remember password o...

GetHuman2946549's customer service issue with Facebook from May 2019

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The issue in GetHuman2946549's own words
My account William Finnigan is my main account and fb has taken the remember password off it. I cannot reset the password because it was set up with a different phone number to the one I have now and they dont offer anyway for me to regain access. I need this fixed asap it's the only way I keep in contact with my son who I barely see so would appreciate it if it gets sorted or let me change the number registered to the account so I can reset my password.
GetHuman2946549 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2946549
May 18th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 486920 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2946549 started working on this issue
May 18th 8:55pm