My account William Finnigan is my main account and fb has taken the remember password o...

GetHuman2946549's customer service issue with Facebook from May 2019

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The issue in GetHuman2946549's own words
My account William Finnigan is my main account and fb has taken the remember password off it. I cannot reset the password because it was set up with a different phone number to the one I have now and they dont offer anyway for me to regain access. I need this fixed asap it's the only way I keep in contact with my son who I barely see so would appreciate it if it gets sorted or let me change the number registered to the account so I can reset my password.
GetHuman2946549 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2946549
May 18th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 486920 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2946549 started working on this issue
May 18th 8:55pm