Okay, my Facebook was working perfectly fine for the past few days and when I woke up t...
GetHuman-ziontali's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-ziontali's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ziontali may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ziontali's own words
Okay, my Facebook was working perfectly fine for the past few days and when I woke up this morning I had been logged out and nobody knew my password. I tried typing in my password but it wouldn’t work, the email connected to the Facebook is old and I don’t know the password to it and the phone number is old too. My account has been hacked and I need it back ASAP. And I have no way to get into my Facebook and to get it back.
GetHuman-ziontali did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ziontali fixed the problem
We are waiting for GetHuman-ziontali to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.