Facebook Customer Service Issues

Since creating my legitimate Facebook account as De C. Cluck, I've faced constant issues. I had an old account under De Cluck with the email [redacted], which I stopped using for personal reasons over a year ago. I couldn't recall the password when I tried to access it after some time. Despite numerous attempts to reset the password, it never worked. So, I created a new account as De C. Cluck with the email [redacted] and my new phone number [redacted]. The new account was activated, but then it was disabled without explanation. I was asked to verify my account through my phone number, but even though I entered [redacted], it was not accepted. Even after providing a picture for verification, my account remained disabled as Facebook attempted to verify it. After discovering fake accounts set up using my old and new phone numbers under different names, I managed to tackle those issues and access my real account. However, I continued to face problems with my phone number being recognized as valid. This ongoing situation has caused unnecessary frustration over the past week, and I urgently need this matter resolved, as Facebook is my primary means of communication with relatives who cannot use phones. The current state of Facebook has become incredibly bothersome.

In December, my account was compromised, leading me to change my password multiple times to secure my account from the hacker. Despite updating my password, it remained saved on my old iPhone. Recently, I upgraded to a new iPhone and now find myself unable to recall my password. I've attempted account recovery using my driver's license, but the password reset link provided doesn't seem to work. Furthermore, the promised email addition for future password recovery isn't reflected in my account. I am currently locked out and urgently need access to my account.

On April 24th, [redacted], an account appeared using my personal information and photos of my children. It left a comment in a group my real profile never joined. This comment was then shared on various business pages where I received threatening messages regarding my family and children from several men. Law enforcement advised me to contact Facebook to obtain details from this fake account, which has since disappeared. Multiple police reports have been filed on this incident. I want to press charges and ensure my children's safety. My name is Katelyn Rankin, and the false account used the name Katie Cain Rankin. There are still other fake accounts associated with this situation causing trouble.

I am facing an issue with my Facebook accounts. Firstly, I was trying to update my original account under the name Gary Allender Bartlett, with the phone number [redacted], but unintentionally ended up creating a second account under the name Gary Bartlett with the same phone number. I would like to deactivate the Gary Bartlett account and regain access to my original account. When attempting to reset the password for the Gary Allender Bartlett account, I was supposed to receive a code via text message, but I never received the code within the given timeframe. If you are unable to assist me with this matter, I kindly request that both accounts be deactivated, and I be notified via email once this action has been completed. Thank you. Gary Allender Bartlett, phone number [redacted], Email: [redacted]

I responded to a marketplace ad for an iPad Pro 12.9” 256GB. The seller, Mike Garzon, engaged in extensive communication to assure me of the ad's validity, leading me to transfer $[redacted] AUD via bank transfer for the purchase. Mike provided his phone number, called me, shared his Facebook profile, an invoice, and a copy of his passport. Shortly after, I noticed the same item listed under a new seller's name, Tarek Rahman. Suspecting a scam, I now believe Mike's ad was fraudulent. He claimed to need urgent funds for his daughter's operation in Olomouc, showing me an ABN and invoice. Mike has since deactivated his Facebook and cut off communication. Tarek's ad for the same item at a higher price adds to my suspicion. I am at a loss of $[redacted] AUD. I would appreciate your assistance in investigating this matter to potentially recover my funds. I have reported the incident to my bank. Can you confirm receipt of this email and my request for intervention?

I fell victim to a Crypto giveaway scam on Facebook. The fraudulent page promised triple the amount of crypto for any contributions. Despite its seemingly legitimate appearance and positive reviews from the [redacted] members, once I contributed, the page became inaccessible, suggesting I've been banned. I doubt Facebook can assist in recovering the funds, and though I understood the risk, it's concerning that this group may continue scamming others. I'm eager to report and have them investigated to prevent further harm. I'm willing to provide any details, like the group's name, for further action.

I need help recovering our Facebook account for French Mill Stone. A few years ago, the owner's daughter set up our FMS Facebook account during her time working here. She has since finished college and forgotten the password. She believes the account was created under her old email, [redacted] Despite reaching out to her, she cannot recall the password. Our IT team has redirected the email to [redacted] for me to receive any Facebook verification codes. I have submitted my ID and received a code, but the verification process is at a standstill. We are stuck in a loop and unable to progress. Assistance with resolving this issue would be greatly appreciated as we aim to enhance our social media presence through Facebook. Thank you, Clay Garrett, GM.

My spouse and I share a bank account where we usually exchange money on Facebook. I recently added a new bank account to my Facebook profile and requested $[redacted].46 from my husband. Despite his three attempts, each transaction was immediately canceled, as Facebook doesn't allow transfers between the same account. Strangely, all three payments still came out of our joint account, leading to over $1,[redacted] missing. I am puzzled as the transactions were marked as canceled. I would appreciate a refund for the $[redacted].46 x3 payments.

I responded to a Facebook advertisement and made a purchase from Just Now Fashion. However, I have encountered issues with obtaining refunds or returns on my purchases. I have reported this to the authorities as I believe the company is operating unfairly. Their advertisement is widespread on Facebook, so I urge others to be cautious. There is no contact number, email address, or physical address provided, which has made resolving my concerns challenging. I hope this information is helpful for others.

I am experiencing a frustrating issue with my Facebook accounts being disabled shortly after creating them, seemingly without cause. This has happened repeatedly over the years, and I suspect it might be related to a specific Romanian Facebook group called "opinia publica" that engages in aggressive political propaganda. Despite providing the necessary information like my phone number and a personal photo verification, my accounts continue to get disabled. I have tried creating multiple accounts using different email addresses and phone numbers, but the outcome remains the same. I believe individuals within this group or affiliated with Facebook are targeting accounts that express differing political opinions. This recurring abuse has led me to consider seeking legal assistance to address this intolerable situation. I am hopeful for a prompt resolution. Thank you for your attention to this matter.

There is a Facebook page named "Goat Emergency Help and General Questions" that has been active since [redacted]. This group is offering advice on dosages and drug recommendations, which should be provided by veterinarians, not by unauthorized individuals. While they mention they are not vets and urge consulting with a professional, they still distribute shareable posters and give real-time assistance during emergencies, raising concerns. Users who challenge their advice are promptly removed. A member once mentioned her vet was consulted while she sought help from the group, highlighting the issue. The group's activities are not only illegal but can harm businesses and mislead individuals on medication. Veterinarians dedicate years of study to their profession and should not have their expertise undermined by unqualified sources sharing unverified information obtained from the internet. If Facebook tolerates such actions, it is disappointing and may make me reconsider supporting the platform. This situation is troubling.

Hello, I've created a page for my client, William Robinson, based on his business using his Instagram account. However, when attempting to create a Facebook account with the business email [redacted], I encountered issues and had to use my phone number instead. I intended to switch the account to the business email later but Facebook disabled the account after detecting I had another personal account linked to the same phone number. Prior to the disablement, I managed to share various posts from Instagram to Facebook. I now need to recover the account and find a solution to use the business email for the Facebook page.

About 7 years ago, I dealt with a guy who began harassing me when I tried to cut ties due to his threats and manipulation. Despite blocking him and tightening my privacy settings, he persistently sought ways to reach out over the years. Recently, a friend shared a chat screenshot showing his continued interest in me. Even after assuming he had moved on, I discovered he had contacted me through a blocked account on a page I created to separate personal and professional connections. This situation has deeply impacted my mental health. How can I prevent his unwanted contact and protect myself and my friends from his obsession? I seek advice on handling this harassment effectively to ensure our safety. Thank you for any guidance on this matter.

I paid Tregg Bird $[redacted] in cash to install a wooden privacy fence. We have a contract with his details and agreed costs. However, he is not responding to my calls. He promised to come yesterday to install the posts with concrete but never showed up. I feel scammed and ripped off. I want a refund to hire another contractor to finish the work.

Hi, my name is Blair Alexandra Tuller. I am having trouble accessing my account because the phone number linked to it, [redacted], is no longer active. My current number is [redacted]. I have already submitted photos of me holding a sign with a number on it, my driver's license, and my medical card with my name on it. You can verify my new number with Becky Tuller or Cynthia Flores on my friends list. I urgently need access to my account. The email associated with it is [redacted] Please help me regain access.

I want to bring to your attention a Facebook page named 'Tipping Challenge'. I have been a member of this page for a few years along with many others. They organize horse racing competitions, like the one I participated in at the aintree festival in March. Despite winning the competition, I have not received my winnings as the page administrator has apparently spent all the participants' money. Upon discussing with other members, it seems this is a recurring issue, with some still waiting for prizes from a year ago. This situation seems like theft to me, as they advertise cash prize competitions with entry fees, but fail to distribute the winnings to the winners.

I have been a Facebook user for almost eleven years, primarily using the Facebook app on my smartphone. Recently, I got a new mobile device. However, I encountered an issue when trying to log in to Facebook via the app. It prompted me to enter my password, but the displayed email address was an outdated one that I no longer have access to. The reset password link was being sent to this old email, leading to a deadlock since I couldn't retrieve it. I attempted to change my account details to my current Yahoo email, a service I have been using for many years, but now I am locked out of my Facebook account due to suspected unauthorized access. I went through the verification process by submitting a photo ID, and although I received a confirmation email thanking me, the verification link provided turned out to be invalid. As a business user with important contacts on my friend list and reliance on Messenger for communication, I urgently need assistance to regain access to my Facebook account without having to create a new one, as I am reluctant to start from scratch.

I have been using my Facebook account for over 10 years. However, I encountered an issue six months ago with my new HP laptop running Windows 10. After receiving a patch from Microsoft tech support, my laptop was no longer recognized by Facebook. Around the same time, my Samsung Galaxy S8 was damaged, so I upgraded to a Samsung Galaxy S9 and transferred all my data. Despite this, Facebook did not recognize my new phone. I tried logging in but failed, leading to my account being frozen due to multiple login attempts. I was then asked to reset my password, which I did repeatedly, but I couldn't remember a specific password. I discovered an added security measure requesting a 6-digit Generator code from Facebook to access my account on unrecognized devices. Finding this code has been challenging for the past six months as I am unable to locate it on the Facebook settings page. Despite numerous attempts, including submitting my NYS Driver's license for verification, I have not been able to resolve this issue. Nothing has changed with my email or mobile number during this time. I would appreciate any assistance to regain access to my account.

A page has been created using my business's name with incorrect contact details and false complaints about the company by past customers, including details about me and my supervisor. One post is from a former tenant who signed a confidentiality agreement not to post about us on social media. I contacted FB support at 1-[redacted] after following the online steps to remove the page without success. The representative I spoke to requested $50 worth of Google Play cards to resolve the issue quickly, promising a refund in 10 minutes. I'm uncertain if this is a legitimate request. The typical online advice suggests clicking on the ellipsis menu on the top right of the page and selecting "give feedback" or "report post," but these options are not available. How can I have this deceptive page taken down? I reviewed FB's community guidelines and found multiple violations, yet the platform keeps directing me to non-existent reporting options. We lack the administrative authority over the fake page since we didn't create it.

A few years ago, I personally deactivated my Facebook account with the name Ed Marohn. Recently, within the last 30 days, I tried to sign up again on Facebook, assuming my old account was gone. Initially, I used the email [redacted] to create a new account, but it got disabled after 12 hours. I then tried with the email [redacted], but it also got disabled after a short time. Despite submitting my ID as requested by Facebook, my account remains disabled, and I have not received any updates for over seven days. I believe there might be a conflict due to my previous account deletion. I only used my name, Ed Marohn, to set up the new accounts following all the rules. I am confused as to why I cannot successfully create a Facebook account. I can be contacted at [redacted] or via the email addresses provided.