Good afternoon,**I’m one of the administrators for the Facebook page * Cows and a Cone...

GetHuman-asmithc's Problem With a Page issue with Facebook from May 2019

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The issue in GetHuman-asmithc's own words
Good afternoon,**I’m one of the administrators for the Facebook page * Cows and a Cone (@*cowsandacone). On Saturday, April **th, I received a notice that our page had been scheduled for deletion. I quickly cancelled the deletion. I noticed a few days later that our page had also had its private messaging turned off, which is integral for customer messaging. I also fixed this setting change. **On Wednesday, May *st, I tested the deletion feature to confirm that it would have appeared in my own notifications if it initially came from my account. I quickly cancelled this deletion moments after.**On Thursday, May *nd around *:**pm, I refreshed our Facebook page and another deletion notice appeared. I checked the settings and found that our private messaging had once again been turned off. I reversed these changes immediately. **Our page had three administrators and one editor (we have since whittled it down to just two admins). This situation is baffling because as far as I can tell the two deletions (April ** and May *) must have come from an administrator, or else our page has been hacked by an external source. If you could provide me any information on how these deletion attempts occurred, that would put our minds at ease and help us eradicate the problem.**Thanks,**Allison Smith*Media and Marketing Manager*** Cows & A Cone Inc

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Facebook

Problem With a Page issue
Reported by GetHuman-asmithc
May 16th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 483878 others
0 customers following this

Timeline

GetHuman-asmithc started working on this issue
May 16th, 2019 5:00pm

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