This is the second time I’ve contacted you & i am about to leave Facebook. I have been...

GetHuman2926303's customer service issue with Facebook from May 2019

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The issue in GetHuman2926303's own words
This is the second time I’ve contacted you & i am about to leave Facebook. I have been using this device same one im contacting you on same one you send me alerts to for five years. Suddenly when I log into Facebook in it which I have been doing for * years again & again you tell me it’s not a recognized device. I keep verifying it’s me. You allow me to access my account once with a security code. Than you lock me out again once I’ve logged off. You keep doing this again & again even though I verify it’s me. Ask you to save browser & the same thing happens over again. This is ridiculous. Please fix this immediately. Or you will lose me as a customer. I mean permanently fix it. I’m not going through the same **** again to log into my account. WTF is going on with this?

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Customer service issue
Reported by GetHuman2926303
May 15th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 481922 others
0 customers following this


GetHuman2926303 started working on this issue
May 15th, 2019 12:12pm

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