Hello my name is Courtney Heidary and my issue is concerning another Facebook user. Thi...

GetHuman2922472's customer service issue with Facebook from May 2019

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The issue in GetHuman2922472's own words
Hello my name is Courtney Heidary and my issue is concerning another Facebook user. This Facebook user (her name is marissa) has changed her Facebook name to mine, Courtney Heidary, for the past couple months. She has been falsely using her Facebook account under my name. I have messaged her asking her to change her name back to her own, as my friends & family are getting confused as to which account is me, but she refuses to. I have reported her account to Facebook several times as using a fake name & as impersonating me, but Facebook denies my request as it does not violate their guidelines. I am not sure what to do as my next steps as I do not know how to contact Facebook directly & would like for this user to stop using my name as it is not her own & I feel as though this is a violation of my privacy. Please let me know if you can help me in this situation. Thank you.

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Customer service issue
Reported by GetHuman2922472
May 14th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 480854 others
0 customers following this


GetHuman2922472 started working on this issue
May 14th, 2019 6:54pm