MARKETPLACE ISSUES NEEDING IMMEDIATE ATTENTION

GetHuman-mpsessio's customer service issue with Facebook from May 2019

Help with my Facebook issue
The issue in GetHuman-mpsessio's own words
I both purchase and sell numerous items on Marketplace.*Cannot access the detailed information once I click on a photo of a product I am interested in viewing. ... In my FB app, Marketplace will not allow me to click on a photo to see the details of the items listed.
I use this feature numerous times a day.
Very explicit details to remedy this issue without haveing to lose all my Facebook contacts, messages, profile, etc.
I have been a Facebook*Marketplace user for numerous years and have excellent ratings.
Will email three (*) officers of Facebook tomorrow morning to solicit their help to remedy this situation.
How GetHuman-mpsessio fixed the problem
Have no idea...it corrected itself. No rhyme or reason to what happened. I was pleasantly surprised, to say the least!
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Facebook

Facebook Marketplace
Customer service issue
Reported by GetHuman-mpsessio
May 12th, 2019 - 2 years ago
Fixed
GetHuman-mpsessio shared how to fix
Seen by 10 customers so far
Similar issue to 477491 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mpsessio started working on this issue
May 12th, 2019 3:57pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 12th, 2019 10:18pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 12th, 2019 10:20pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 12th, 2019 10:20pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 12th, 2019 10:26pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 13th, 2019 9:30pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 13th, 2019 9:30pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 13th, 2019 9:30pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 13th, 2019 9:30pm
GetHuman-mpsessio indicated the issue is not fixed yet.
May 13th, 2019 9:31pm
GetHuman-mpsessio confirmed the issue is fixed. Hooray!
May 15th, 2019 8:53pm

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