I made a Facebook account after years of friends and family asking me to. I selected a...

GetHuman2901837's Recover Disabled Account issue with Facebook from May 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2901837's own words
Connect with friends and family. ... I made a Facebook account after years of friends and family asking me to. I selected a few bands I like and then added a profile pic and then was immediately booted out and received a message saying my account was disabled.**I then was instructed to send a picture of myself and so I sent the full photo that I had used as my profile picture moments ago and then was told I needed to provide a close up picture of a form of ID to appeal the disabled account. I then sent in a picture of my PA Driver's license and a picture of myself holding my PA Driver's license in the same area that my profile pic was taken and then submitted them.**I have since submitted my appeal every couple of days... I believe the day I was disabled was ********. I have no way to reach any one at Facebook and so I'm hoping for some help. **Please call the number on my profile or e-mail me. I would be happy to verify whatever is needed so that I can begin talking with my friends and family. Everyone I have talked to says they have never heard of this happening... so, I'm not sure why I'm being singled out.**Please help - thank you very much for anything you can do to assist me.**Sincerely,**Justin C Wolfe
It's frustrating because I'm in a really bad place in life right now and need to talk to friends I've lost touch with and this is compounding an already bad time.
I would like my account to be unblocked.
I'm a new member to Facebook... I would like to be a "good" customer, but cannot use the service. For some reason I'm being targeted
I've tried the help center.*I've tried the appeal process.
How GetHuman2901837 fixed the problem

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Recover Disabled Account issue
Reported by GetHuman2901837
May 10th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 475065 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2901837 started working on this issue
May 10th, 2019 9:54pm
GetHuman2901837 indicated the issue is not fixed yet.
May 10th, 2019 9:57pm
GetHuman2901837 indicated the issue is not fixed yet.
May 10th, 2019 9:57pm
GetHuman2901837 indicated the issue is not fixed yet.
May 10th, 2019 10:00pm
GetHuman2901837 indicated the issue is not fixed yet.
May 11th, 2019 11:38am
GetHuman2901837 indicated the issue is not fixed yet.
May 11th, 2019 11:38am
GetHuman2901837 indicated the issue is not fixed yet.
May 11th, 2019 11:38am
GetHuman2901837 indicated the issue is not fixed yet.
May 11th, 2019 10:37pm
GetHuman2901837 indicated the issue is not fixed yet.
May 11th, 2019 10:39pm

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