Sir*Maam,*My account has been disabled since yesterday evening. I opened a file named v...
GetHuman-bikesh_'s customer service issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-bikesh_'s odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-bikesh_'s own words
Sir*Maam,*My account has been disabled since yesterday evening. I opened a file named video.bz which was sent from my friend who claimed to have his account hacked and to not open the file. I deleted the file as soon as i read his message but it was late because i already opened it. Since that time i got access to my account for around ** hours or so before i got the message of my account been disabled while i try to log into my account. There is a possibility of my account being hacked. My display name is ***** ***** ( Translated to Japanese which translates back to almost Bikesh Shrestha which is my real name ). Please help me fix my account because i use the account for my daily use. I have also sent my Nepali Citizenship (ID Proof) Copy while i tried to recover my account to your service. I am eagerly waiting for your reply. Please Kindly help me recover my account.*Thank You!*Bikesh Shrestha.
GetHuman-bikesh_ did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bikesh_ fixed the problem
We are waiting for GetHuman-bikesh_ to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.