To whom this may concern, my Facebook has just been hacked. The password has been chan...

GetHuman-megsyu's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-megsyu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-megsyu's own words
To whom this may concern, my Facebook has just been hacked. The password has been changed and my email that i used for my account has also been hacked and i no longer can access my email or Facebook account. My profile name is Meg Z Megs. My profile picture is of me and my son. Can you please help me. I have all my private photos on my Facebook and of my son. And it saddens me if i cannot retrieve them again!**Please help.**Kind regards Megan Muraahi
GetHuman-megsyu did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman-megsyu
May 10th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 474131 others
0 customers following this
GetHuman-megsyu started working on this issue
May 10th 8:09am
GetHuman-megsyu indicated the issue is not fixed yet.
May 10th 1:43pm