I recently got out of prison after ** months imprisonment and no longer have access to...
GetHuman-mental_c's Can't Receive Code to Reset issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-mental_c's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mental_c may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mental_c's own words
I recently got out of prison after ** months imprisonment and no longer have access to my old phone or phone number so I can no longer access my Code Generator or get a text with a Code. I've sent in three requests over the last * weeks to get my account opened back up, sent in a photo of my state ID, and I still have access to the email linked to my Facebook account so I figured recovery would be fairly straightforward and easy but they said they'd contact me within *-* business days, it's been longer that that with no communication and I'm getting frustrated.
GetHuman-mental_c did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mental_c fixed the problem
We are waiting for GetHuman-mental_c to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.