I haven't been able to access my old account for several years. I want to access it to...
GetHuman-nahammil's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-nahammil's own words
I haven't been able to access my old account for several years. I want to access it to delete some things and if this can't be done I want to delete the whole thing permanently. My phone was stolen in October **** so I changed the password for Facebook several times as Well as my mobile number. I would like the opportunity to provide identification to verify it is my account so I can either access it or delete it. Please!
GetHuman-nahammil did not yet indicate what Facebook should do to make this right.
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