I HAD MY FACEBOOK AND MESSENGER ACCOUNTS DISABLED AND I DO NOT KNOW WHY. I TRIED TO CRE...
GetHuman2851822's Recover Disabled Account issue with Facebook from May 2019
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Before contacting them, items GetHuman2851822 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2851822's own words
I HAD MY FACEBOOK AND MESSENGER ACCOUNTS DISABLED AND I DO NOT KNOW WHY. I TRIED TO CREATE A NEW ACCOUNT AFTER MINE WAS DISABLED. I DO NOT BELIEVE THAT I DID ANYTHING WRONG. I AM A *** PERCENT DISABLED VETERAN AND A SENIOR CITIZEN. I LOST MY WIFE OF ** YEARS TWO YEARS AGO. I USE MY FACEBOOK AND MESSENGER SITES ALL THE TIME BECAUSE I REALLY HAVE NOBODY TO TALK TO. I LIVE ALL ALONE AND IT GETS PRETTY LONELY AND IT HELPS ME TO HAVE PEOPLE TO TALK TO. SO I AM BEGGING OF YOU TO PLEASE ACTIVATE MY FACEBOOK AND MESSENGER ACCOUNTS SO I CAN HAVE PEOPLE TO TALK TO. THANK YOU FOR LISTENING TO MY STORY AND I HOPE AND PRAY YOU WILL ACTIVATE MY FACEBOOK AND MESSENGER ACCOUNTS. THANK YOU AGAIN.
GetHuman2851822 did not yet indicate what Facebook should do to make this right.
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