My boyfriend Demetrius Cano account was hacked. He logged in early tuesday May *th...

GetHuman2893099's Recover Hacked Account issue with Facebook from May 2019

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Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2893099's own words
My boyfriend Demetrius Cano account was hacked. He logged in early tuesday May *th **** and when he tried to log in later that day, it said his password was incorrect but he never changed his password. Also, he unfortunately can not log into his email so he wasn’t able to change his password through his email. His account that has been hacked has someone active on it because i messaged the profile and whoever it is replied. But when I said that i knew they weren’t Demetrius, they blocked me. There is pictures of our daughter on that profile and i’m honestly worried about that because we don’t know who it is that hacked him and I fear that my daughter could be in danger because of it.
GetHuman2893099 did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman2893099
May 9th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 473024 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2893099 started working on this issue
May 9th 3:04pm