Hi my name is Bobby Hutchens my email for my Facebook account was B*****@***.com ...I'm...

GetHuman-bobbyhx's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bobbyhx's own words
Hi my name is Bobby Hutchens my email for my Facebook account was B*****@***.com ...I'm trying to recover my Facebook account that was hacked. I noticed a few months ago somebody was talking to my friends and acting as me so I was a little concerned about that and I try to get in touch but I didn't have any luck doing so but I went just recently I went to go get into my account and they said that it was it was canceled and they said for the reason that I was bullying people or some sort of obscene gestures or something but I have done anything like that... I barely go on my account...but my Facebook account is very important to me a lot of friends that I've connected with a lot of emails messages back and forth and very much help me network with friends from the past... if somebody at the Facebook could help me please get my account back and very much appreciate it I assure you I did nothing illegal or bad that would get my account canceled... I've had some trouble with some people in the past getting into my emails and other accounts and I think it might be them but I I assure you I did nothing wrong to to have it cancelled could you please get back to me at your earliest convenience so I can make sure that I regain all my friends back and and able to be on Facebook again my phone number is *** *** **** or ***-***-****... my Facebook account means a lot to me in it'd be very tough if it if it's permanently canceled so please if someone could get back to me as soon as possible I very much appreciate that... thank you so much for your time and effort and look into this matter for me thank you Bobby Hutchens

GetHuman-bobbyhx did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-bobbyhx
May 9th, 2019 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 472482 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-bobbyhx started working on this issue
May 9th, 2019 6:07am
GetHuman-bobbyhx confirmed the issue is fixed. Hooray!
May 9th, 2019 11:38pm
GetHuman-bobbyhx confirmed the issue is fixed. Hooray!
May 9th, 2019 11:47pm