*Please Read* (In reference to speaking to Facebook) Hello, I am not sure at all what h...

GetHuman2890754's customer service issue with Facebook from May 2019

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The issue in GetHuman2890754's own words
*Please Read* (In reference to speaking to Facebook) Hello, I am not sure at all what has happened to my Facebook account of almost **yrs but I'm pretty sure I was spammed and I have no idea what has happened... I've known Facebook has been hacked etc for passwords and so forth. I'd feel very appreciated to have the account enabled again, change my password, and assume that will fix the problem of whatever happened. I've *myself* never posted anything obscene, illegal, bad, or so forth... Even on my timeline I only post on occasion barely and so forth.**Please help me out here, I've never had a strike or warning, I sent my Driver's ID and info. I do not understand what happened, or likely a hack, and really don't want to start over :* Thanks so much, PROMISE I'll update my password.

GetHuman2890754 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman2890754
May 9th, 2019 - 2 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 472368 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2890754 started working on this issue
May 9th, 2019 3:55am
GetHuman2890754 indicated the issue is not fixed yet.
May 9th, 2019 8:09am
GetHuman2890754 indicated the issue is not fixed yet.
May 9th, 2019 8:18am
GetHuman2890754 indicated the issue is not fixed yet.
May 10th, 2019 4:50am