I have a second account for business purposes which was named Estelle Joyce Malveda. I...

GetHuman-malvedae's Reset Password issue with Facebook from May 2019

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The issue in GetHuman-malvedae's own words
I have a second account for business purposes which was named Estelle Joyce Malveda. I created this probably way back June*July when I started working last year of ****. The phone that I used to access it isn't working anymore. So after several months of inactivity, I forgot the email address that I used and also the phone number that I used to register this account. I'm certain that I used my primary phone number, cause that's what I've been using since last year, but I think when I updated my info on my main account, my phone number got removed from my second account. I'm not sure if that's possible but when I tried to walk myself through the process of recovering my account, it only showed my main account which is Estelle Malveda, when I entered my phone number (***********). I need to access this account immediately because this is where my co-workers are reaching me out. Please help me. I have lost all of the information for my second acc. I remember having a screenshot of my email and password on my old phone, but now that I can't open it, obviously I don't have any ways on remembering my credentials. You can contact me on my main gmail account which I will be linking below. Thank you.
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Reset Password issue
Reported by GetHuman-malvedae
May 9th, 2019 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 472187 others
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GetHuman-malvedae started working on this issue
May 9th 12:27am