My Facebook and messenger accounts have been taken over, the hacker has attempted hacki...

GetHuman-mdjopeg's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-mdjopeg may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-mdjopeg's own words
My Facebook and messenger accounts have been taken over, the hacker has attempted hacking my contacts, he has made it impossible for me to retrieve my account through any of the standard ways I have tried through your help center. There must be someway we can work this out, it’s been my account for nearly ** years and is the storage place for all my photos. I would like this account back**My name is Michael Downey, the email I’m putting down below is the email formerly attached to my account, I can provide any other info you need*Thank you
GetHuman-mdjopeg did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman-mdjopeg
May 8th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 472097 others
0 customers following this
Timeline
GetHuman-mdjopeg started working on this issue
May 8th 10:43pm