I lost control of an old account in late **** because when I logged in it would sometim...
GetHuman2888157's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2888157's own words
I lost control of an old account in late **** because when I logged in it would sometimes appear as another totally different man's profile. Eventually the email somehow was changed and I could not access it at all but it was clear the page was still active. I just tried to forget it and made a new page, but eventually I wanted to get off Facebook altogether and I deleted it. I've been told recently by friends that someone has begun circulating intimate pictures of me that could only have been obtained through the page I'm locked out of. I need to speak to someone to report the hack and the inappropriate images someone is stealing, but without access to the new email and password, and the fact that I no longer have the mobile number associated with the page there is nothing I can do. I've had my girlfriend report it, but without explaining the situation directly it is hard to find help through just the Help Center. I fear my pictures may end up in the hands of family members or even minors and I am terrified. Please help me address the situation ASAP!*Benjamin Koehler
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