Help me please

GetHuman-bodeansg's customer service issue with Facebook from May 2019

Help with my Facebook issue
The issue in GetHuman-bodeansg's own words
On May *, **** at *:** p.m Lisa McClaine posted on Chad Gosnell's Facebook page "your so called friends Katy Gulley and her husband are meth dealers out in that hotel by steak and shake" my problem with this post is that it is pertaining to and about myself and my husband and these are not true statements. They have caused me to lose my job and my home, it is slander and defamation of character. I have reported the post to Facebook and Facebook will not remove the post. I am asking that Facebook please remove this post as it is effecting my livelihood. Please and thank you.
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Facebook

Customer service issue
Reported by GetHuman-bodeansg
May 8th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 471217 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bodeansg started working on this issue
May 8th 12:01pm
GetHuman-bodeansg indicated the issue is not fixed yet.
May 8th 12:02pm