I don't know how I can be any clearer than my Facebook messeger account is being used t...

GetHuman-ljacobse's customer service issue with Facebook from May 2019

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The issue in GetHuman-ljacobse's own words
I don't know how I can be any clearer than my Facebook messeger account is being used to try to obtain money from my freinds by offering them a large grant for a $*oo processing fee. I can not see these messages and must rely on reports from friend as to what is happening. I need someone from Facebook to find who is doing this and remove them from Facebook. I believe they have created a bogus account that they are using and thus are trying to scam people. I have no way of actually knowing that I am talking to Facebook people you will not give out a help phone number so I can talk with someone. I think my next step will be to contact the FCC and report this to them. You have my phone number and my email on file. please contact me at your earliest convenience. I must rely on you to fix the problem.
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Facebook

Customer service issue
Reported by GetHuman-ljacobse
May 8th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 471240 others
0 customers following this
Timeline
GetHuman-ljacobse started working on this issue
May 8th 12:25pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 8th 2:33pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 9th 12:16am
GetHuman-ljacobse indicated the issue is not fixed yet.
May 9th 4:00pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 9th 4:02pm