on May *, **** I reported My Facebook messenger account is being used by someone. I ha...

GetHuman-ljacobse's Recover Hacked Account issue with Facebook from May 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ljacobse's own words
on May *, **** I reported My Facebook messenger account is being used by someone. I had a call from one of my Facebook friends today and they said someone posing as me stated that they belonged to the Lions Club and that if my friend would provide a processing fee of $*** they would receive a $***,*** grant. I need assistance from Facebook to stop this as it could easily ruin my reputation. Pleas contact me as quickly as possible so we can get this stopped.
GetHuman-ljacobse did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman-ljacobse
May 7th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 8 customers so far
Similar issue to 470186 others
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Timeline
GetHuman-ljacobse started working on this issue
May 7th 8:37pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 8th 3:00am
GetHuman-ljacobse indicated the issue is not fixed yet.
May 8th 12:11pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 8th 12:14pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 8th 2:33pm
GetHuman-ljacobse indicated the issue is not fixed yet.
May 18th 3:05pm