I just bought acne phone yesterday. I downloaded Facebook on my phone, and put my email...

GetHuman-caitswed's customer service issue with Facebook from May 2019

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The issue in GetHuman-caitswed's own words
I just bought acne phone yesterday. I downloaded Facebook on my phone, and put my email and password in. They were correct (it has been the same for quite awhile). Then it asked me to enter the code generator that had been texted to my phone. Problem is it never sent a code. I have the same number, and had literally no issues with any of my other Apps... except Facebook. Please contact me and help me. I love Facebook and miss it already :(
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Facebook

Customer service issue
Reported by GetHuman-caitswed
May 7th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 469841 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-caitswed started working on this issue
May 7th 4:41pm
GetHuman-caitswed indicated the issue is not fixed yet.
May 7th 10:12pm
GetHuman-caitswed indicated the issue is not fixed yet.
May 7th 10:13pm
GetHuman-caitswed indicated the issue is not fixed yet.
May 7th 10:14pm
GetHuman-caitswed indicated the issue is not fixed yet.
May 7th 10:15pm