Either get the boost approved or find out what's wrong with it. None of the reasons given by Facebook make any sense. ... Facebook has repeatedly denied to boost an ad without giving any intelligible reason. They send out a standard reply which has nothing to do with the situation. They say that a link is broken on the ad or that it leads to a malicious page. But there was no link in the ad. So I recreated the ad with a link to a clean page. No difference. **Then I got an email from Pristine Facebook Ads Team saying, 'sorry, our decisions stands' without addressing any of my reasons. They merely told me to review their ad policy. What a nerve! **Their decision makes no sense but they keep insisting that my ad is in violation of their policy. Then they sent me a link in their explanation Hi Gregory,**Here's what's preventing your ad from being approved:**"Landing page:Ads must not contain Facebook landing pages that are associated with tabs that redirect users to a malicious landing page.**https:**www.messenger.com*login.php?next*https%*A%*F%*Fwww.messenger.com%*Ft%*F***************%*F%*Fmessaging*source%*Dsource%***Apages%***Amessage*shortlink**This link has nothing to do with my ad whatsoever. It is not part of the ad. It is not linked to the ad. It's totally off the wall. **I would like an intelligent responsible person to fix this problem. Pristine Facebook Ad Team is obviously incompetent.
They are claiming I have broken links or links to malicious pages when I don't have ANY links to other 'landing pages' in the post or where the post has a link to my own website, which is not malicious.
First, I want an intelligent competent person - not someone from Pristine Facebook Marketing Team - to review the case and approve the ad.*Secondly, I would like an apology and $** credit to compensate for the incredibly frustrating period of dealing with irrationality and absurdity from Facebook during the last few days.
I've been a customer since ****. I have never experienced such a situation as this. According to one of my colleagues, "Just crazy. Technology gone mad!"
I found their email contact page tucked away and have sent an email to them. I received a reply and was assured by Olive from 'Global Marketing Team' that the matter would be escalated. I'm still waiting.