When setting up a new iPhone, I accidentally opened a new account and now it recognizes...

GetHuman2879346's customer service issue with Facebook from May 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2879346's own words
Transfer account to new phone ... When setting up a new iPhone, I accidentally opened a new account and now it recognizes my email and phone number instead of the account I’ve been using for quite a while. How do I get into my account? This happened this past Friday. I don’t remember my password, but the original account uses the same email and phone number as the one accidentally set up.
I’m missing my contacts
I want access to my account
I’m contacted by a diverse group of people.
I’ve tried various things.
I have an issue with Facebook too
How GetHuman2879346 fixed the problem
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Facebook

Facebook account
Customer service issue
Reported by GetHuman2879346
May 7th, 2019 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 469556 others
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Timeline
GetHuman2879346 started working on this issue
May 7th 1:49pm