I never received any security codes sent to my mobile number

GetHuman2878850's Can't Receive Code to Reset issue with Facebook from May 2019

13 views | 469446 similar | 0 following
Help with my Facebook issue
GetHuman2878850's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2878850 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2878850 can let us know if they help or not.
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The issue in GetHuman2878850's own words
I changed my password and I removed all my known devices in the settings as I thought I need to change the password for each of them, but I forgot that my code generator is on, so now I can't get in because I have my mobile number but I never received any sms for the security code. I already use contact us and I have already sent my government Id and my picture with the given code but I haven't received any response from you yet. I badly need my account for personal and business, Can you just please send the security code on my email, that's the easiest way as I'm not receiving the codes on my number Please send me an email. I need my Facebook account
This is so frustrating as this is my one and only Facebook account since day *.
Please send me the security code thru email.
I need it back because I'm using it for personal and for my business
I already tried everything and nothing worked. Sent email to Facebook help but ko response.
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Can't Receive Code to Reset issue
Reported by GetHuman2878850
May 7th, 2019 - 2 years ago
Seen by 13 customers so far
Similar issue to 469446 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman2878850 started working on this issue
May 7th, 2019 12:24pm
GetHuman2878850 indicated the issue is not fixed yet.
May 7th, 2019 11:59pm
GetHuman2878850 indicated the issue is not fixed yet.
May 8th, 2019 12:02am
GetHuman2878850 indicated the issue is not fixed yet.
May 8th, 2019 12:02am
GetHuman2878850 indicated the issue is not fixed yet.
May 8th, 2019 12:08am

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