dear facebook, please i need help to get back to my old account email *****@***.com it...

GetHuman-faroct's Reset Password issue with Facebook from May 2019

6 views
 | 
469270 similar
 | 
0 following
Help with my Facebook issue
GetHuman-faroct's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-faroct will want to follow the link below to head to their help center. We will check on GetHuman-faroct later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-faroct's own words
i was trying to get my old password back bt requesting to reset password from facebook but they sent me code through that email where i dont know the password ... dear facebook, please i need help to get back to my old account email *****@***.com it is mine, i forgot the password, its an old account, my ex boyfriend hacked the accoun. i am not a robot. please trust me. heres my gmail, *****@***.com please contact me personally i cant answer verification question asked by hotmail either. i tried to reset the password by hotmail, but i didn't manage to give hotmail sufficient answer. because i literally forgot everything except for the email, instagram username and facebook username. please help me. reset the password to nfarhanah**? i need it back. please.. i tried to reset password from facebook and code sent through my email which i dont know the password contact me as soon as possible
contact me personally for confirmation or verification if needed. i am not a robot. and this issue isnt fixed yet.
i tried to click forgot password button but they send the code to the email i have forgot the password i have no other way to log in
I have an issue with Facebook too
How GetHuman-faroct fixed the problem
We are waiting for GetHuman-faroct to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-faroct fixes it.
This email address isn't valid

Facebook

Reset Password issue
Reported by GetHuman-faroct
May 7th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 469270 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-faroct started working on this issue
May 7th 10:24am
GetHuman-faroct indicated the issue is not fixed yet.
May 7th 2:42pm
GetHuman-faroct indicated the issue is not fixed yet.
May 7th 2:43pm
GetHuman-faroct indicated the issue is not fixed yet.
May 7th 2:44pm
GetHuman-faroct indicated the issue is not fixed yet.
May 8th 10:58am
GetHuman-faroct indicated the issue is not fixed yet.
May 8th 11:02am