I forgot my password for my Facebook account and when I try to reset the password it on...

GetHuman-melbarun's Reset Password issue with Facebook from April 2019

32 views | 451077 similar | 0 following
Help with my Facebook issue

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The issue in GetHuman-melbarun's own words
I forgot my password for my Facebook account and when I try to reset the password it only gives me two options which I either try again or click on "I cannot access my email" and both options didn't help me at all. I have my phone number liked to my account but its not coming up as a recovery option. However I am logged in on one of my devices and I found that there was no email address linked with my account so I tried to add an email address but that asked for my password which I forgot what it is. Then I checked my phone number and it was still there but wouldn't come up as a recovery option so I added my friends phone number to the account but that didn't help at all and I still cant reset my password. Is there any way I can use my phone number that is linked to my profile to reset my password because that is the only way I have.*This is the ID that I use to login to my account instead of email address or phone number : *************** .*Also this is my phone number that is linked to my account : ************* and this is my friends number that I added to my account : ************* . I can reset my password using one of these two numbers. Also the name on my account is Sajo Algafary. Please Please help me because I want my account back.

GetHuman-melbarun did not yet indicate what Facebook should do to make this right.

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Facebook

Reset Password issue
Reported by GetHuman-melbarun
Apr 25th, 2019 - 2 years ago
Fixed
Seen by 32 customers so far
Similar issue to 451077 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-melbarun started working on this issue
Apr 25th, 2019 3:28pm
GetHuman-melbarun indicated the issue is not fixed yet.
Apr 25th, 2019 7:39pm
GetHuman-melbarun confirmed the issue is fixed. Hooray!
Apr 25th, 2019 7:40pm
GetHuman-melbarun indicated the issue is not fixed yet.
Apr 25th, 2019 7:40pm
GetHuman-melbarun indicated the issue is not fixed yet.
Apr 25th, 2019 7:42pm
GetHuman-melbarun indicated the issue is not fixed yet.
Apr 25th, 2019 7:43pm

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