I have had a facebook page for awhile for a business. However, we had not been using i...

GetHuman-pisolino's customer service issue with Facebook from April 2019

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The issue in GetHuman-pisolino's own words
I have had a facebook page for awhile for a business. However, we had not been using it. I now have ben starting to use it .....posting looks and products that we do. I want to start doing ads and boosts on our page.....but it is not allowing me.*It says that our ads have been suspended until we contact Facebook. I have contacted you three times in the last couple of days and have not got very much information back. *The only general thing that I am getting is that there is some problem with payments or payments owing for ads. The only problem is that we have not ever used that function yet.....The last time that I got a response....it just said we have reviewed the issue and have nothing else to add.*What is this all about.....It must be a mistake....but I cannot get enough information to correct it....**Please help......

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Facebook

Customer service issue
Reported by GetHuman-pisolino
Apr 24th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 449635 others
0 customers following this

Timeline

GetHuman-pisolino started working on this issue
Apr 24th, 2019 6:57pm

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