I had to make this account because for some reason my other one got locked. The name on...

GetHuman2782827's Recover Disabled Account issue with Facebook from April 2019

4 views | 443845 similar | 0 following
Help with my Facebook issue
GetHuman2782827's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2782827 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2782827 can let us know if they help or not.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2782827's own words
I had to make this account because for some reason my other one got locked. The name on it is Amber Lee Skillingstad, it was Amber Lipp at one point but my ex husband and I aren't together anymore so I changed it back. It says someone may have tried to access my account but then every time it lets me reset the password or gives me a code it keeps taking me through the same things. I haven't been able to get in for like two days and I am extremely irritated about it. If I was having a problem I would have reported it. My account shouldn't just get locked because the site feels like it. Especially when I have things and people I can only do or contact through there. I need it open immediately. My driver's license says Amber Lee Lipp on it, with the birthdate that matches on my account, if the history was checked it could see where I married Jace Lipp in **** but we have seperated. I also have a copy of my pay stub with Amber Lipp on it. I also have access to both the email address and phone number listed on my account.

GetHuman2782827 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman2782827
Apr 20th, 2019 - 2 years ago
Seen by 4 customers so far
Similar issue to 443845 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman2782827 started working on this issue
Apr 20th, 2019 11:59pm
GetHuman2782827 indicated the issue is not fixed yet.
Apr 24th, 2019 6:45pm

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