Facebook locked my account in suspicion of it being accessed by someone else * days ago...

GetHuman-ebtihel's customer service issue with Facebook from May 2019

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The issue in GetHuman-ebtihel's own words
Was just trying to acess my account like usual then i found out that it has been locked. ... Facebook locked my account in suspicion of it being accessed by someone else * days ago. And the only way to recover it is by asking for a recovery code on my phone which I don't receive, or connect from another pc which doesn't work ooor send an ID which I did (NID and passport) still no reply for * days...*Cmon, this is rediculous, all my professional pages and my life images are there....*Please, is there another way to unlock my account? Please. At least I recover my important files..
the methodes they suggest to confirm my identity don't work, i think they are trying to send the confirmation code without the country code. YET i recieve texts on my phone number when i ask for a password reset. which means my phone number is registered!
Either send me the confirmation code to my phone, or check my IDs that i've sent multiple times and get it over with. OR give me another mean of verification! like identify my friends or use my trusted friend list and send THEM the code instead.... *I need them to at least REPLY!
Had that Facebook account for ** years ...
I tried reseting my password.*i tried treating my account as a disabled one. *i tried asking friends to contact report a bug to Facebook.*i tried all possible solutions that i found on the internet.
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Facebook

FACEBOOK
Customer service issue
Reported by GetHuman-ebtihel
May 7th, 2019 - 2 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ebtihel started working on this issue
May 7th 7:48am
GetHuman-ebtihel indicated the issue is not fixed yet.
May 7th 11:54am
GetHuman-ebtihel indicated the issue is not fixed yet.
May 8th 8:33am
GetHuman-ebtihel indicated the issue is not fixed yet.
May 8th 8:42am