Good afternoon Sir* Madam,**My phone was stolen last year October, and every informatio...

GetHuman-praise_e's Can't Receive Code to Reset issue with Facebook from April 2019

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The issue in GetHuman-praise_e's own words
i was trying to reset my password to enable gain access to my account ... Good afternoon Sir* Madam,**My phone was stolen last year October, and every information about my facebook account login was save inside.**Please Sir, i forgot my password, help me gain access to my facebook account again through this email: *****@***.com**Also when i try to reset my password, i can't receive the reset code in my phone, instead is diverting to an email that i don't have access to it.**Also, i try to use my madam email: (P*****@***.com) to set it but is not working.**before i decided to open another one with the same phone number (***********) to stay connected with friends but still am not comfortable with it the new account.**please help me: ** below are my facebook account details:**Gender: Female*Name: GLORY ESAU*Nick Name: (Prophetess)*Date of Birth: **th October, *****Phone Number: ************Email: *****@***.com**i will be grateful if my request is granted.**thanks**Glory Esau (prophetess)
because i can't receive the reset code sent to an email that i dont have access.
Please i want you to help sent the reset code to this email: *****@***.com to enable reset my password and also gain access to my facebook account again.
i have been a good customer for over three years ago
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Facebook
Can't Receive Code to Reset issue
Reported by GetHuman-praise_e
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 427985 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-praise_e started working on this issue
Apr 10th, 2019 3:39pm
GetHuman-praise_e shared this issue with friends on Facebook
Apr 10th, 2019 3:51pm
GetHuman-praise_e indicated the issue is not fixed yet.
Apr 12th, 2019 1:57pm
GetHuman-praise_e indicated the issue is not fixed yet.
Apr 15th, 2019 2:35pm

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