Facebook Customer Service Issues

There is a Facebook account named Northwest Car Show Wapato Showdown that is impersonating me. My legitimate Facebook accounts are Wapato Showdown under the name Freddie Black and Fred R Black under the name Fred Black. I suspect the person behind the fake account, Cassie Jones, is falsely representing me and offering giveaways at our car show. I request the removal of the Facebook page NW Car Show Wapato Showdown as this person has no association with our organization. I am considering involving law enforcement. Thank you, Fred Black.

I made a Facebook account on Friday, April 5, [redacted]. I chose a new password but forgot some punctuations I added. Despite trying to reset it, Facebook does not let me. When I receive the password reset code and enter it, I am still denied access. Even though Facebook has my email, phone number, and device details, I am unable to change or update my password. Any help or advice on how to resolve this matter would be greatly appreciated. Thank you for your assistance.

There is an individual operating a Facebook account named Northwest Car Show Wapato Showdown impersonating me. My legitimate Facebook account is Wapato Showdown under the name Freddie Black, and I also have a Facebook account under the name Fred R Black. I suspect the person behind this fake account, offering items at our car show under my name, is Cassie Jones. She is not affiliated with our organization in any capacity. I request the removal of the Facebook account NW Car Show Wapato Showdown, as I am considering involving law enforcement. Thank you. - Fred Black

Dear Help Team, I am reaching out because my boss, Lauren Searles, unfortunately had her Instagram account hacked. While I understand this is related to Facebook, I know that Facebook owns Instagram. The current methods available for reporting misuse of Instagram accounts are inadequate, and we are extremely disappointed. If this issue is not resolved promptly, we will have no choice but to take legal action to address this abuse. The original account in question was @newsloveangel, which was compromised by a hacker who has repeatedly changed the account name, with the latest being @lovecoachingangel. This individual has been sending inappropriate content, including explicit images and messages, to her friends and connections through direct messaging on the platform to avoid detection. Following the incident, Lauren created a new Instagram handle, @loveangelcoaching. However, when she reported the hacked account through the designated channels, her new account was deactivated due to being the newer user, causing her to lose potential business opportunities. Despite multiple reports from her friends regarding the harassment and identity theft by the hacker using the account @lovecoachingangel, the account remains active, and the troubling behavior persists. This situation is particularly distressing for someone whose profession revolves around relationship coaching and providing a secure environment for clients. It is imperative that corrective action is taken promptly. We urge you to deactivate the hacker's account @lovecoachingangel and reinstate Lauren's @loveangelcoaching account immediately to mitigate the impact on her business and reputation. Thank you for your attention to this matter. Warm regards, B.T. Jackson and Lauren Searles

My friend, Sage Moon, is feeling frightened because Leaf Farrot keeps posting inappropriate things about her without her consent. Despite her requests to stop, he continues to do so, causing her distress. She has reported his actions, but the posts persist, and she is extremely worried. I am assisting her in finding a resolution promptly, so we urge for Leaf Farrot to be either removed or for his posts to be taken down, and for him to be blocked from interacting with her. This situation is deeply upsetting for her, and it is crucial to put an end to it as soon as possible.

My account was hacked from a location outside the United States. I've had my Facebook account since [redacted] and all my memories and pictures are on there. I need this issue resolved since someone is changing my password from Vietnam. I updated my email to [redacted], but they managed to change my password and revert the email back to my old one, [redacted] I've already sent a photo of my ID.

1) I am facing an issue with my Facebook accounts. Both of my real accounts, [redacted] and [redacted], are disabled. Even when I create a new account under the name ENGR HAFIZ ABDUS SAMI, it gets disabled as well. Having a Facebook ID is crucial for my work to secure contracts and clients, so I am frustrated by the continuous disabling of my accounts. This repeated behavior by Facebook is disappointing and affecting me professionally.

I am currently facing issues with accessing my Facebook account, as the platform requires me to verify my identity. Due to safety concerns related to my abusive ex-husband, I have used the last name of a foster family from the 1970s to prevent him from locating me. I share content related to ballet, Christian messages, uplifting posts, and music to maintain a positive presence while protecting my identity. For safety, I avoid using my real account and rely on my daughter's phone number. The states listed in my profile are where I have connections for added security. I value my online friendships and wish to stay connected without risk. I kindly request understanding and support in maintaining my account to safeguard against potential harm. Thank you for your consideration and assistance in this matter.

My account has been hacked, please help. I have recently noticed suspicious activity on my Facebook account, and as a security measure, it has been temporarily disabled. It is possible that my account was compromised due to entering my password on a phishing website designed to look like Facebook. Such attacks are known as phishing. Visit the help center for more information. In the upcoming steps, we will guide you through a security check to secure your account and allow you to log back in.

Good morning! My name is Sorin Boesan, and I am experiencing an issue with a Facebook account, [redacted] We have been using this account to work, and my partner, Ioana Bianca, received a notification from Facebook asking to verify the account by submitting personal identification. Unfortunately, after providing the necessary documents, the account was still disabled. We rely on this account for our work and need access restored promptly. Could you kindly assist us in resolving this matter? Thank you.

Dear Sir/Madam, I am reaching out for assistance regarding a situation that occurred in December. A fraudulent job posting on Facebook for positions in Sweden, Australia was posted by an organization named GO VOLUNTEER AFRICA. Approximately 20 individuals, including myself, applied for this job offer. Following acceptance into the program, a registration fee of $[redacted] was requested. Unfortunately, after submitting the registration fee, the individuals behind the scheme disappeared, and their Facebook page was deleted. I am seeking guidance on how to identify these scammers and pursue legal action against them. I am willing to provide any necessary evidence to support my claim. Thank you for your help in addressing this issue.

I recently received a text message from a friend on Facebook, claiming they won $50,[redacted]. They advised me to contact the claiming agent as they had seen my name among the winners. They shared links to the claiming agent's Facebook profile and a messaging link. I'm unsure if this is real or a potential hacker. Could you provide some insight on this situation? Thank you.

On April 6th, [redacted], at approximately 11 PM (GMT+9), while I was traveling in Japan, I noticed unusual activity on my Facebook account. When I tried to log in, I saw that the page was in French and that someone was logged in using Chrome on a Desktop device. Facebook alerted me about a suspicious login, so I logged out immediately. The hacker had already changed my password, prompting me to select the "reset my password" option. I received a code on my email [redacted] to reset the password, which I changed to: MasterDomino1993! Shortly after, the same individual hacked my account again, making my newly updated password useless. I followed the same process, changing the password to: !TomCollinsBestDrink. By April 7th, [redacted], around 5:00 AM (GMT+9), my account was hacked once more, with the hacker altering my Facebook password, profile picture, and even my email password. I am currently unable to recover my Facebook account, with my only recovery option being the compromised email [redacted] I hope to regain access to my account before the hacker sends spam to my friends.

I shared a post about a little girl in need of a kidney transplant, and the team responded that it was for a fundraiser. I set up an account to share, but now money is being sent to me which I don't want. I prefer the donations to go directly to the little girl. Please refund any money sent to me. I don't want it in my account. Thank you and God Bless. If direct donation is not possible, please return all funds contributed for the little girl.

Yesterday, on August 4, [redacted], I discovered that my Facebook account was hacked. The mobile number, password, and display photo were all changed without my permission. I reported the incident to Facebook through their account compromised page. While trying to secure my account, I realized that the password was altered the previous Wednesday. My profile name is Haribasker, but on Facebook, it appears as Hari Basker since both first and last names are required during signup. Initially, my profile picture was a red dress baby photo, but now it has been replaced by someone else's picture, and the phone number has also been changed. I urgently seek assistance in recovering my account. Thank you. Haribasker.

I created a new Facebook account for gaming purposes. Over a month later, my new Facebook account got disabled, and now I can't log in to the game I'm playing. I need help to recover my disabled account. The email address associated with the account is [redacted] I still have access to this email and remember the password for my Facebook account; I'm not sure why it was disabled. I invested a significant amount of time in the game saved on that account. I am willing to provide identification if necessary. Thank you for your assistance.

I recently discovered a Facebook account using my dad's information without his knowledge. The account belongs to James Casey, with no profile picture, and is set up with his incorrect birthday on November 16th, [redacted]. The unauthorized account is attempting to connect with people under false pretenses. As my father has never created a Facebook account, we are concerned about the misuse of his personal information. The associated phone number listed is [redacted]. We kindly request the prompt removal of this misleading account.

I am Neelanjana Sardar, and I am experiencing issues with my Facebook account. I suspect someone else is accessing and making changes to my account without my knowledge. Recently, I noticed some alterations in my account settings, and I believe someone is logging in from a different device. I am worried that my account might be hacked. I urgently need to address this situation and recover my account. I kindly request your assistance in investigating this matter thoroughly. Please help me resolve this matter promptly.

Hello, I have encountered an issue with my two Facebook business pages. Previously, everything worked smoothly. However, recently, when trying to log in, the platform requests a security code that is supposed to be sent to my phone number. Unfortunately, for the past three weeks, despite multiple requests, I have not received any codes. Even after resetting my password, the security code never arrives, leaving me frustrated. I have tried using Facebook's help tools, but to no avail. Getting in touch with a person for assistance seems as challenging as finding a needle in a haystack. My account is under the name Carinda Alberts. I would greatly appreciate any help in resolving this matter.

A while ago, I changed my password for my account. Shortly after, when I attempted to log in, the message stated "old password used, please input new one," despite recalling correctly that I had changed it to the one I was entering. Despite multiple login attempts, I was unsuccessful. I opted for the "forgot password" option. However, I did not receive the reset code on my mobile promptly. After a short while, the code arrived, and I tried to use it, only to be prompted for a security code that I did not receive. Strangely, I receive Facebook codes on the same number but not the security code. I kindly request urgent assistance in restoring access to my private Facebook account.