I lost admin control of my original Facebook page for my business. Between a fired offi...

GetHuman2706434's Can't Receive Code to Reset issue with Facebook from April 2019

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Help with my Facebook issue
GetHuman2706434's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2706434 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2706434 can let us know if they help or not.
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The issue in GetHuman2706434's own words
I lost admin control of my original Facebook page for my business. Between a fired office manager and a former social media company running our Facebook page I have lost access. I do receive all messages sent to the page onto my personal Facebook messenger app. I also had given up trying to recover the original page and started a new page. I was ready to abandon and report to FB hoping they would at least delete the account. But when I load up my credit card to advertise with the new Facebook page and add a shop now button, that button appears on my original page that I no longer control. I want it resolved so I can start my Facebook and Instagram ad campaigns on any page. Please HELP!! **Thanks so much!**Justin Goff

GetHuman2706434 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman2706434
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 425663 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2706434 started working on this issue
Apr 9th, 2019 1:23am
GetHuman2706434 indicated the issue is not fixed yet.
Apr 9th, 2019 4:33pm
GetHuman2706434 indicated the issue is not fixed yet.
Apr 9th, 2019 4:35pm