My name is Maureen Reid. I have never intentionally set up another account. When I res...

GetHuman-mozoatti's Report a Problem issue with Facebook from April 2019

36 views | 425577 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-mozoatti's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mozoatti's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mozoatti will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mozoatti can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-mozoatti may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mozoatti's own words
My name is Maureen Reid. I have never intentionally set up another account. When I respond to posts, I often find the responses attributed to a Mo Rei. I believe this is because yrs ago when I first tried to set up an account, I was using a failing computer. This "Mo Rei" has my personal info, to some degree. I never know when I respond to something* will FB use the false*old*incomplete account of "Mo Rei" or my ONLY and real account. Please get back to me. This has caused personal problems galore. My nickname is Mo. My last name has never changed since the day I was born. If you need more information, I'm more than glad to help. I am not tech savvy and have no idea how to fix this bewildering situation. Thanks much, Maureen Elizabeth Reid

GetHuman-mozoatti did not yet indicate what Facebook should do to make this right.

How GetHuman-mozoatti fixed the problem

We are waiting for GetHuman-mozoatti to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mozoatti fixes it.
This email address isn't valid

Facebook

Report a Problem issue
Reported by GetHuman-mozoatti
Apr 8th, 2019 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 425577 others
0 customers following this

Timeline

GetHuman-mozoatti started working on this issue
Apr 8th, 2019 11:34pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies