My name is Monika Hetnarski-Aliosius. My date of birth is ******, and I live in Freevil...

GetHuman2697817's customer service issue with Facebook from April 2019

Help with my Facebook issue
The issue in GetHuman2697817's own words
My name is Monika Hetnarski-Aliosius. My date of birth is ******, and I live in Freeville, NY (but my mailing address is a PO Box ****, in Ithaca, NY, *****.*I recently received an e-mail from FB, stating that someone reporting me for "impersonating someone else". Since I don't have a scanner, I went to a Staples in Ithaca, so that I could scan to you my Driver's Licence, and a utility bill. They could NOT help me. I asked FB via e-mail, if I could please mail this information to you, but received no response.*I have NEVER impersonated someone else, and never would! I have no clue who would have made such a malicious accusation. I can only assume, that the party who did this was very upset about a difference in my political views from theirs. I explained this in my e-mail to FB, but am not sure if I will lose my account. This would be tragic to me, since I have lost my entire family in upstate NY in the past * years, and am originally from Chicago. I am friendless here. Also, having been born in Poland, FB is a means of having contact with my family there, as well as with my friends in Chicago.*I ask you to please close this false accusation* it's defamation of my character and an insult to my sense of ethics.**I thank you very much in advance,**Monika Hetnarski-Aliosius****-***-****

GetHuman2697817 did not yet indicate what Facebook should do to make this right.

How GetHuman2697817 fixed the problem
Did gethuman drag this exchange on FB onto Google for the world to see, so that I can pay your Company to remove it???
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Facebook

Customer service issue
Reported by GetHuman2697817
Apr 7th, 2019 - 2 years ago
Fixed
GetHuman2697817 shared how to fix
Seen by 203 customers so far
Similar issue to 423799 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2697817 started working on this issue
Apr 7th, 2019 7:06pm
GetHuman2697817 confirmed the issue is fixed. Hooray!
Apr 8th, 2019 9:01pm
GetHuman2697817 indicated the issue is not fixed yet.
Apr 9th, 2019 3:23pm

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