I ESTABLISHED MY FACEBOOK BACK IN ****. I have hundreds of friends on it. I was was ver...

GetHuman2677807's Recover Disabled Account issue with Facebook from April 2019

19 views | 419068 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman2677807's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2677807's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2677807 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2677807 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2677807 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2677807's own words
I ESTABLISHED MY FACEBOOK BACK IN ****. I have hundreds of friends on it. I was was very active almost daily with the My Vegas games. I was not able to get onto my account. I felt forced into setting up another account. I thought everything would surely transfer to my new account . Nothing did transfer to my new account all I am asking is for you to reactivate my old account and when I can use my original account again totally delete the new account that I do not want Also ,now I cannot receive e-mails on the e-mail address that I have always had .It is nawhite@yahoo,com. Why can I not receive e-mails on my account? I always did receive e-mails at *****@***.com for the past * years now I am forced to use my telephone number which only allows me to go to my new account that I despise. I can't fill in a e--mail that you refuse to recognize. Please rectify these problemsin a expedient manner. I need someone from Facebook to contact me. Sheila S. White *** ***-****. My new account has a picture of just me. The old account profile a picture of myself and a male friend wearing a hat sunglasses and a suit. We are both in that profile picture. I am wearing a fur coat. This is the profile picture for the account I need reactivated. I sincerely need your help. I have spent hundreds of dollars on the My Vegas games. I need the points I earned and deserve. They are on my original Facebook. Remember their are two people on my Facebook profile. It is the site I need. Not any Facebook profile picture of just me. The one with just me for a profile pictures needs to be deleted as soon as this problem is solved. Once again this is Sheila Storey White resident address *** Harpers Ferry Drive, Daytona Fl.***** Tel.***-******* Correct E-mail *****@***.com. I am forced to give you my friends e-mail Michael Parker or this letter won't even send.

GetHuman2677807 did not yet indicate what Facebook should do to make this right.

How GetHuman2677807 fixed the problem

We are waiting for GetHuman2677807 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2677807 fixes it.
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman2677807
Apr 4th, 2019 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 419068 others
0 customers following this


GetHuman2677807 started working on this issue
Apr 4th, 2019 5:03am

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers