I created an Account for my son, forever ago.*I didn't want his name to Appear so I cal...
GetHuman-idahoqu's Recover Disabled Account issue with Facebook from March 2019
Help with my Facebook issue
GetHuman-idahoqu's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-idahoqu will want to follow the link below to head to their help center. We will check on GetHuman-idahoqu later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-idahoqu's own words
I created an Account for my son, forever ago.*I didn't want his name to Appear so I called it RooZmach*his nick name.**I filled out a million years ago, I don't remember if I used my Birthday or My husbands Birthday - I know I didn't want to use his, because of putting an under age kid at risk.**Now the account has been lock, and we have to go through the verification process.**I've submitted my ID, filled out your form, but I'm afraid I will lose all the pictures that I have sent or posted from the account. My anxiety level is super high.**I'm not happy because now with a copy of Drivers Licence and number Identity Theft has just gone through the roof.**There are lots of better ways to do this.**Please contact me ASAP.**I believed in you, I trusted you. I thought this would be a great gift for him to have digital memories . Oh my gosh I'm panicking.**Never would I have believed this.**Again Please, Pretty Please unlock this account
GetHuman-idahoqu did not yet indicate what Facebook should do to make this right.
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