I created an Account for my son, forever ago.*I didn't want his name to Appear so I cal...

GetHuman-idahoqu's Recover Disabled Account issue with Facebook from March 2019

9 views
 | 
412752 similar
 | 
0 following
Help with my Facebook issue
GetHuman-idahoqu's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-idahoqu will want to follow the link below to head to their help center. We will check on GetHuman-idahoqu later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-idahoqu's own words
I created an Account for my son, forever ago.*I didn't want his name to Appear so I called it RooZmach*his nick name.**I filled out a million years ago, I don't remember if I used my Birthday or My husbands Birthday - I know I didn't want to use his, because of putting an under age kid at risk.**Now the account has been lock, and we have to go through the verification process.**I've submitted my ID, filled out your form, but I'm afraid I will lose all the pictures that I have sent or posted from the account. My anxiety level is super high.**I'm not happy because now with a copy of Drivers Licence and number Identity Theft has just gone through the roof.**There are lots of better ways to do this.**Please contact me ASAP.**I believed in you, I trusted you. I thought this would be a great gift for him to have digital memories . Oh my gosh I'm panicking.**Never would I have believed this.**Again Please, Pretty Please unlock this account
GetHuman-idahoqu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-idahoqu fixed the problem
We are waiting for GetHuman-idahoqu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-idahoqu fixes it.
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman-idahoqu
Mar 31st, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 412752 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-idahoqu started working on this issue
Mar 31st 2:39am
GetHuman-idahoqu indicated the issue is not fixed yet.
Mar 31st 6:57am
GetHuman-idahoqu indicated the issue is not fixed yet.
Mar 31st 6:59am
GetHuman-idahoqu indicated the issue is not fixed yet.
Mar 31st 7:00am
GetHuman-idahoqu indicated the issue is not fixed yet.
Apr 2nd 6:10pm
GetHuman-idahoqu indicated the issue is not fixed yet.
Apr 4th 6:00am
GetHuman-idahoqu indicated the issue is not fixed yet.
Apr 7th 2:10am
GetHuman-idahoqu indicated the issue is not fixed yet.
Apr 7th 2:11am