NOT FIXED!!! And I am absolutely not paying ** something dollars a month so I can talk to your technicians this is bs.... wtf is wrong with you people I answered every question you asked and then you tell me you're going to send a code to a phone I don't f****** have

GetHuman-jwrks's customer service issue with Facebook from March 2019

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The issue in GetHuman-jwrks's own words
Log into Facebook but I have a different phone number.... and no matter what even if I use my password and answer all the questions you ask it says it's going to send a message to my cell phone which I don't have anymore I have a new number but I can't get into my Facebook without the old phone and I'm getting really irritated ... I want the phone number to the Facebook technicians Department I have a new phone and my phone number is for my old phone and I cannot get on my Facebook and I'm getting very very upset so please answer me ASAP
I have a new number and I'm trying to get into my Facebook and I answered all the questions answered my email and they can't send a code to a phone I don't have
All I want is for you to change my Facebook phone number to the one I have now so I can enter my Facebook
Because I use Facebook every single day and this is the first time I've ever complained but I'm very very irritated
Yeah I tried everything i have even tried to call a Facebook representative and found out that you guys don't even have Representatives
I have an issue with Facebook too
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Facebook

Customer service issue
Reported by GetHuman-jwrks
Mar 31st, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 364 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jwrks started working on this issue
Mar 31st 12:33am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:31am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:32am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:32am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:37am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:40am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:43am
GetHuman-jwrks indicated the issue is not fixed yet.
Mar 31st 5:44am
GetHuman-jwrks indicated the issue is not fixed yet.
Apr 3rd 12:50am