I have Facebook with an old email address, I recently got a new phone and forgot I put...
GetHuman2642117's Report a Problem issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2642117's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2642117 will want to follow the link below to head to their help center. We will check on GetHuman2642117 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2642117 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2642117's own words
I have Facebook with an old email address, I recently got a new phone and forgot I put my Facebook on * factor authentication. It’s sending me a code to my old email address which i can not get into and when I ask to send a text to my phone it never comes threw, it is a user profile but also has my business page attached to it. I can’t get into any of them, I’ve emailed Facebook with i.d but no reply what can I do? I want to get on my Facebook and change the email address on there to my new email address
GetHuman2642117 did not yet indicate what Facebook should do to make this right.
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