I cant get into my account it says I need a code to log in and I never set that up to u...

GetHuman2641244's Recover Hacked Account issue with Facebook from March 2019

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GetHuman2641244's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2641244 will want to follow the link below to head to their help center. We will check on GetHuman2641244 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2641244 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2641244's own words
I cant get into my account it says I need a code to log in and I never set that up to use also when I punch in my phone number it tells me I have never used this browser before but it is the only one I use it doesnt recognize any of my log stuff I am afraid it is hacked. *It doesn't recognize my email and it is the only one I use for log in . I was having trouble with my account so I deleted the app and reinstalled it and went to log back on and have not been able to log on since I need help with this please am getting worried about not being able to log on. When I reinstalled the app it asked a lot of questions so I answered them and found out I opened a new account and didn't want that so am in progress of deleting it
GetHuman2641244 did not yet indicate what Facebook should do to make this right.
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Recover Hacked Account issue
Reported by GetHuman2641244
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 412098 others
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GetHuman2641244 started working on this issue
Mar 30th 3:18pm