I don't know why they don't want to answer but all of a sudden I have been I cannot get...

GetHuman2640865's Report a Problem issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2640865's own words
I don't know why they don't want to answer but all of a sudden I have been I cannot get into my account I have the password I always you in the email and I cannot get in but it's telling me to open up a new Facebook account and then something that I am not going to do why is this keep happening this is the second time that they blocked me out of my own account and tell me to open up a new account why I need to reopen I need to get into my account so I can close and shut down my Facebook account for good cuz I am not happy with Facebook at all
GetHuman2640865 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2640865 fixed the problem
Please I need to get back into my Facebook account this is very important because I need to close my Facebook account okay because right now I'm being harassed by my ex by my ex abuser okay he's on that Facebook that's why I closed my son Facebook down and I need to close my style to do I need to get back in my account to order to do that
Please help with my Facebook issue
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Facebook

Report a Problem issue
Reported by GetHuman2640865
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
GetHuman2640865 shared how to fix
Seen by 8 customers so far
Similar issue to 412036 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2640865 started working on this issue
Mar 30th 1:57pm
GetHuman2640865 confirmed the issue is fixed. Hooray!
Mar 30th 2:00pm
GetHuman2640865 indicated the issue is not fixed yet.
Mar 30th 9:51pm
GetHuman2640865 confirmed the issue is fixed. Hooray!
Apr 22nd 12:35pm