This is not a business account but I have an issue and I can’t contact fb any other way...

GetHuman-xxlinzz's Recover Hacked Account issue with Facebook from March 2019

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Help with my Facebook issue
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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-xxlinzz's own words
This is not a business account but I have an issue and I can’t contact fb any other way ! ..my account was hacked I already changed the password but Facebook prompted me with having to type in my phone number to receive sms a confirmation code.. that I NEVER received.. I tried to have them re send it but I still got nothing .. now I’m locked out for **hrs because of requesting too many sms codes .. when like I said I NEVER received one on the first place
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Facebook

Recover Hacked Account issue
Reported by GetHuman-xxlinzz
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 411956 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-xxlinzz started working on this issue
Mar 30th 12:38pm
GetHuman-xxlinzz indicated the issue is not fixed yet.
Mar 31st 1:15pm
GetHuman-xxlinzz indicated the issue is not fixed yet.
Mar 31st 1:23pm
GetHuman-xxlinzz indicated the issue is not fixed yet.
Mar 31st 1:25pm
GetHuman-xxlinzz indicated the issue is not fixed yet.
Apr 1st 12:51pm