Hi, My friend’s Facebook account was hack by someone and they take that account to get...

GetHuman2639798's customer service issue with Facebook from March 2019

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0 following
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2639798's own words
I was try to get back my old email password but I was not able to get it, therefore I was not able to change the password ... Hi, My friend’s Facebook account was hack by someone and they take that account to get personal information such as mobile phone number and request to send ON-time-password (OTP), this may cause my Facebook friend to loss their money from deducting throughly their phone. Besides, she also has created a new Facebook account but just only use for few minutes that account also cannot be used.**I whish to closed the Facebook account with the login id: *****@***.com. Therefore, it might not go to ask My Facebook friend ‘a personal information...**Hope you all can help with this issues, thanks in advance...**You may contact me through email: *****@***.com
They use my Facebook account to require phone number and get OTP code, this may deduct my friend phone credit...
If it’s possible to get back my account, if there are no ideas or sulution to get back my account, I wish Facebook helper may help me closed this account temporary...
I was started my Facebook since **** (* years ago)
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman2639798
Mar 30th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 286 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2639798 started working on this issue
Mar 30th 10:00am