hi,*i am not able to login my account as the mail id and no. i was using is used by som...

GetHuman-kkajalra's customer service issue with Facebook from April 2019

6 views | 438306 similar | 0 following
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The issue in GetHuman-kkajalra's own words
hi,*i am not able to login my account as the mail id and no. i was using is used by some other account. when i m putting my email id other account is opening instead of mine and after reseting password the password of another account is changed not mine.even i tried all possible way to recover my account i am not able to do it. please help me to recover it on urgent basis as i am able to see my account named kajal rana but i am unable to login. after revealing my trusted contact also its not working as the error msg pop up showing too many attemts and email.id already in use.My email id is *****@***.com, but when im putting this email id payal rana accounts get opened and the same thing happens when i put my no. **********. please help me.

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Facebook

Customer service issue
Reported by GetHuman-kkajalra
Apr 17th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 438306 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-kkajalra started working on this issue
Apr 17th, 2019 4:29am
GetHuman-kkajalra indicated the issue is not fixed yet.
Apr 18th, 2019 5:04am
GetHuman-kkajalra indicated the issue is not fixed yet.
Apr 20th, 2019 8:13am
GetHuman-kkajalra indicated the issue is not fixed yet.
Apr 20th, 2019 8:13am

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