I got a notification the other day saying that I was temporarily locked out of my Faceb...

GetHuman-bubbabl's Recover Hacked Account issue with Facebook from April 2019

7 views | 438182 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-bubbabl's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-bubbabl got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bubbabl's own words
I got a notification the other day saying that I was temporarily locked out of my Facebook because it had been hacked and I needed to verify my identity. It said that I was logged in from a PS* located in Norfolk, Va. As I am located in Pa, no, this was not me. So I tried to regain access but cannot remember my current password. I attempted to get a reset code through my email listed on my Facebook account but no longer have access to that account, nor do I have the same mobile phone number so I cannot receive a code this way. I do not know how else I could gain access, but have many photos that can't be duplicated from a deployment overseas, and family members I can no longer reach through messenger. Any solution to this problem would be greatly appreciated. Thank you.

GetHuman-bubbabl did not yet indicate what Facebook should do to make this right.

How GetHuman-bubbabl fixed the problem

We are waiting for GetHuman-bubbabl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bubbabl fixes it.
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-bubbabl
Apr 17th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 438182 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-bubbabl started working on this issue
Apr 17th, 2019 1:58am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians