My Facebook acct was hacked and my life has been threatened ..... not only my life but...
GetHuman2634639's Recover Hacked Account issue with Facebook from March 2019
Help with my Facebook issue
GetHuman2634639's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2634639 will want to follow the link below to head to their help center. We will check on GetHuman2634639 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2634639's own words
My Facebook acct was hacked and my life has been threatened ..... not only my life but my families as well. I live in monroe NC and some one logged into my Google acct and my fb acct . They r using fb pretending to be me and are victimizing my friends list. The acct in question has the Google acct *****@***.com. I dont kno the password bc I kept getting logged out. I would change the password using a two factor authentication and with in minutes it would be changed on me and I would be locked out. The person logged in currently is not me . My name is Kristin gaston birthday ** ** ** . They made one change that i was aware of . They changed the location i am currently living from monroe NC to Charlotte NC. That user is not me . I have never logged in using a computer or laptop . It shows they r logged in in statesville NC. That's not me. It got hacked to track me then it got worse . Pls delete the acct . All together
GetHuman2634639 did not yet indicate what Facebook should do to make this right.
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