* days ago I was asked to confirm my identity and I follow the prompts to confirm my id...

GetHuman2634026's Recover Disabled Account issue with Facebook from March 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2634026's own words
* days ago I was asked to confirm my identity and I follow the prompts to confirm my identity but when I got to the screen where SMS code was sent it was never received and I am caught in a loop where I have to keep waiting ** hours to restart the whole process I have put in new passwords I have sent in copies of my ID and no luck I still cannot access my page I have a business page that I really need to update for my restaurant and there is no one that can help me with this issue via phone or email I have sent every piece of documentation and tried everything from every help form but still hitting a brick wall. My business phone number is ***********and my name is John Oliveira
GetHuman2634026 did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Disabled Account issue
Reported by GetHuman2634026
Mar 29th, 2019 - 6 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 410668 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2634026 started working on this issue
Mar 29th 5:10pm
GetHuman2634026 indicated the issue is not fixed yet.
Mar 29th 9:30pm
GetHuman2634026 indicated the issue is not fixed yet.
Mar 29th 9:32pm
GetHuman2634026 indicated the issue is not fixed yet.
Mar 29th 9:33pm
GetHuman2634026 indicated the issue is not fixed yet.
Mar 30th 5:59pm
GetHuman2634026 indicated the issue is not fixed yet.
Apr 1st 5:37pm