My Facebook was fine I was on it when I went to bed.when I got up the next morning my F...

GetHuman2604003's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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The issue in GetHuman2604003's own words
My Facebook was fine I was on it when I went to bed.when I got up the next morning my Facebook account was gone it has my picture off messenger for my Facebook account and all my Facebook account is gone I can’t get it back up I don’t know what happened whether it was hacked or what. I need help to fix it ever now and then my original Facebook account picture will come up but when I touch it it disappears I called a phone number on Facebook web site but that was a scammer and stole $***.** from us every dime we had cause they said to purchase these google play cards and they would fix my Facebook account and then the money would be returned to us which neither one of those things happened please help me I am disabled and I really enjoyed mu Facebook account I need someone to help me to get it back where please
GetHuman2604003 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2604003
Mar 28th, 2019 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 408604 others
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Timeline
GetHuman2604003 started working on this issue
Mar 28th 10:56pm