Hello,**I'm experiencing the following issue whenever I try to access my account I'm be...

GetHuman-martoma's customer service issue with Facebook from March 2019

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The issue in GetHuman-martoma's own words
Hello,**I'm experiencing the following issue whenever I try to access my account I'm being met by this message:*"Thank You*Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can."**I haven't been able to acces the account since more than * years and I'm not exactly sure whether this is the proper way of contacting the facebook support team but how do I get my account back, I'm willing to provide whatever information is required in order to prove my identity.*My facebook is registered using the following email "*****@***.com".**Sincerely,*Martin Spasov**How to resolve "Unfortunately, you won't be able to access your account" error.

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Facebook

Customer service issue
Reported by GetHuman-martoma
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 408320 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-martoma started working on this issue
Mar 28th, 2019 8:06pm
GetHuman-martoma indicated the issue is not fixed yet.
Mar 29th, 2019 8:15pm
GetHuman-martoma indicated the issue is not fixed yet.
Mar 29th, 2019 8:15pm
GetHuman-martoma indicated the issue is not fixed yet.
Mar 29th, 2019 8:15pm
GetHuman-martoma indicated the issue is not fixed yet.
Mar 30th, 2019 12:50pm
GetHuman-martoma indicated the issue is not fixed yet.
Apr 3rd, 2019 1:52pm